Curso de Inglés para Dependientes de Comercio (Nivel Oficial Consejo Europeo A2)

módulo i. Money and credits

1. Listening

1. deals with money and change.
2. understands when people ask for the bill.
3. knows what receipts and invoices entail.
4. deals with money, change, and money exchange.

2. Reading

1. understands texts related to money currency, bills and invoices.
2. is able to deal with credit card payment.

3. Writing

1. writes bills, receipts and invoices.

4. Speaking

1. asks politely for money.
2. is able to make and explain money exchange.
3. is able to thank people.
4. can invite them to come back.
5. expresses gratitude for their preference.

5. Vocabulary

1. money
2. expressing gratitude
3. expressing preferences
4. inviting people
5. expressing quantities
6. cardinal numbers

6. Grammar

1. can/can’t (ability and permission)
2. going to future
3. expressing quantities
4. adverbs of manner

módulo ii. Types of shopping facilities

1. Listening

1. can understand basic requests.
2. is able to understand people’s doubts related to the articles he/she sells.
3. can understand descriptions of different types of shops.

2. Reading

1. reads and understands short texts about selling.
2. reads texts related to different types of shopping facilities

3. Writing

1. can write short texts describing the products he/she sells.
2. can write texts describing the sales process

4. Speaking

1. can help people.
2. describes the shop services and products.
3. talks about them in a simple way.
4. is able to give simple directions.
5. is able to describe different types of shops.
6. can discuss sales products.

5. Vocabulary

1. sales vocabulary
2. giving directions
3. cardinal numbers colours
4. shapes
5. sizes

6. Grammar

1. difference between –ing and –ed adjectives
2. two-word nouns
3. prepositions
4. past continuous
5. could

módulo iii. Commerce

1. Listening

1. can understand people’s requests.
2. is able to understand people’s doubts.

2. Reading

1. can read and understand texts related to requests, likes and dislikes, cheques and invoices.

3. Writing

1. can write a simple business letter.

4. Speaking

1. is able to make suggestions.
2. can help people.
3. can simulate buying and selling contexts.

5. Vocabulary

1. buying and selling
2. cheques
3. business letters
4. invoices and receipts

6. Grammar

1. because; but; so
2. ing nouns (gerund)
3. verbs with two objects
4. verbs + object + infinitive
5. present perfect
6. for and since

módulo iv. Telephone sales

1. Listening

1. is able to understand people’s requests.
2. can establish a selling conversation on the phone.

2. Reading

1. reads texts related to telephone sales.

3. Writing

1. can write basic texts describing telephone sales interaction.

4. Speaking

1. can give explanations and convince people.
2. can help people buy through using the phone

5. Vocabulary

1. making requests
2. expressing suggestions
3. giving explanations

6. Grammar

1. must/have to
2. habitual actions in the past: used to
3. phrasal verbs
4. probability
5. first conditional
6. second conditional

módulo v. Final task - at the shopping mall

1. course evaluation